Share Access to Google Tag Manager with Us

"Google Tag Manager" is a tool that enables you to add a single line of code to your website, which can then be used to add the chat service to your site / modify our chat code as needed occasionally without ever having to touch your website code.

We already see this used on your website, so you should only need to do the below to share with us:

Sign in at www.google.com/tagmanager to Google Tag Manager, most likely using the same Google Account your company used to set up Google Analytics.
Once you're in, using instructions at https://support.google.com/tagmanager/answer/6107011?hl=en, please add admin@helpflow.net as a "User" on your account along with "Publish" container permissions. We need both of these to create versions, workspaces, make edits, and publish.

That will give us what we need to use Google Tag Manager to add the chat code to your website, but we won't do anything until we speak about the details on a call.

You can install your tag manager code on the Shopify store using these instructions.

Instructions to add Google Tag Manager code to your theme are at https://help.shopify.com/manual/reports-and-analytics/google-analytics/google-tag-manager
If your store is on Shopify Plus, you'll need to add the Google Tag Manager code snippets to your checkout.liquid theme files as well.
If your store is NOT on Shopify Plus, this code needs to be added only in the themes.liquid file after the opening <body>.